Privacy Policy

Last updated: January 2025

1. Introduction

Clausea AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including our website, API, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Documents: We process legal documents you upload to our Service for analysis. Documents are processed securely and are not stored longer than necessary for analysis.
  • Payment Information: For paid subscriptions, we collect billing information through our secure payment processor. We do not store full credit card details on our servers.
  • Communications: When you contact us, we collect the information you provide, including your name, email, and message content.

2.2 Automatically Collected Information

  • Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and time spent on the Service.
  • Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience and analyze Service usage.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and analyze legal documents you upload
  • Authenticate your account and process payments
  • Send you service-related communications and updates
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, cloud hosting, and analytics. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share information with your explicit consent or at your direction.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Automatic deletion of documents after analysis completion

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-Out: Opt out of certain data processing activities, such as marketing communications

To exercise these rights, please contact us at privacy@clausea.ai. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account Information: Retained while your account is active and for a reasonable period after account closure
  • Documents: Deleted immediately after analysis completion, unless you explicitly request storage
  • Usage Data: Retained for analytics purposes for up to 2 years
  • Legal Records: May be retained longer if required by law or for legal proceedings

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Clausea AI

Email: privacy@clausea.ai

General inquiries: hello@clausea.ai